Visionnaire provided email infrastructure support for two domains, along with skilled labor support
Client
Area
Summarized Problem
Summarized Solution
Results
Technologies
We are also specialized in Google Cloud, currently having several high-scale production
deployments using Microvirtualization, Docker, Kubernetes, and Microservices Platform. We use GCP for our internal implementations.
Moreover, Visionnaire is knowledgeable about and implements Microsoft systems since
its foundation. We work with Windows systems and deploy virtual Linux servers also on Azure. We configure AD (Active Directory)
and LDAP (Lightweight Directory Access Protocol) in the cloud and migrate your Local Network to a Cloud Network.
We have Service Desk and HelpDesk tools for opening, monitoring, and following up
support calls, aiming to keep our clients' systems always up and running. We work with Jira Service Desk and Zendesk and automations
with Selenium, IFTTT, and Zapier.
We work with multiple cloud solutions both in platform and storage (storage) in heterogeneous
architectures. We implement private clouds and set up solutions in public clouds, obtaining a higher return on your company's
cloud investments.
We work with major global data centers and national data center companies and configure
their systems in collocation or VPS (Virtual Private Server) format. We work with KingHost, Emmex, and Weblink as national
partners.
We work with Containers technology, Docker, and Kubernetes, allowing the virtualization
of your systems in pre-configured environments that are put into production in record time. We use both Windows and Linux
servers on any cloud platform.
Detailed Problem
Amitech's need involved email infrastructure support encompassing the email domains
of both Amitech and Arte Maggiore – Architecture and Restoration, which together form a partnership.
Detailed Solution
Visionnaire works with various email server options, such as KingHost Email Hosting
(used for Visionnaire's own email service), Zoho Mail, Google Workspace, Rackspace Email Hosting, or Mailcheap. In this case,
KingHost was used.
Visionnaire's service included support for POP/SMTP/IMAP protocols, a website with
Webmail, support for setting up emails on standard mobile apps, and support for configuring emails on standard desktop apps
like Outlook or Thunderbird.
Visionnaire also provided all the installation, configuration, and migration services
of the aforementioned items, in addition to on-demand technical support. All servers and services were included in Visionnaire's
own website monitoring systems, which aim to generate alerts in case of possible failures, acting proactively to keep servers
up and running or reactivate them, if necessary, often without reaching end users and without the need for prior activation,
since these are preventive monitoring.
Visionnaire has extensive expertise not only in developing new systems but
also in supporting, sustaining, maintaining, and evolving existing systems. We offer on-site and remote technical assistance,
support in cloud environments, continuous system maintenance, problem correction, and progressive improvements. If requested,
we can also develop new solutions through our software development team.
These services are personalized according to each client's specific needs, taking
into account the company's size, sector of activity, technological demands, and strategic objectives. By opting for Visionnaire's
managed services, companies can count on a dedicated team of qualified professionals who take responsibility for managing
and maintaining IT infrastructure, allowing clients to focus on their main activities without worrying about complex technical
issues.
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