Visionnaire created a Voice Artificial Intelligence Agent to answer questions about the company
Client
Area
Summarized Problem
Summarized Solution
Results
Technologies
Leveraging this technical and strategic knowledge, Visionnaire developed and trained
its own AI model by integrating various APIs available in the market. In the next stage, we connected our website to the ElevenLabs
platform through APIs, ensuring complete integration.
The ElevenLabs technology enables the creation of personalized voice virtual agents
to provide customer service across various channels, always delivering precise, consistent responses aligned with the brand's
tone and identity. In addition to programming via ElevenLabs APIs, Visionnaire also has experience using voice APIs from OpenAI
(Real Time API), Deepgram, Assembly AI, Agora.io, and Cartesia AI.
Detailed Problem
With the rapid advancement of Artificial Intelligence technologies over the past year,
Visionnaire committed to transforming how it interacts with leads, clients, and other interested parties, using technology
as a key tool to strengthen connections and build lasting relationships.
With this challenge in mind, at the beginning of 2024, Visionnaire set the goal of
creating not just a conventional chatbot but a solution capable of providing faster, more natural, and more precise interactions,
ensuring accurate responses whenever needed. This led to the development of Visionnaire's AI Agent, revolutionizing service
for leads, clients, and anyone interested in learning more about the company.
However, Artificial Intelligence continues to evolve, and we could not miss the opportunity
to also create our Voice AI Assistant to offer an even more efficient customer service option. With voice-based service, interactions
become smoother and more natural.
Detailed Solution
With extensive experience in developing technological solutions, Visionnaire created
and trained its own AI model using multiple APIs and voice models throughout the process, ultimately integrating ElevenLabs
APIs, which were chosen to ensure seamless connection with our website via APIs, guaranteeing full integration and high performance.
The result goes beyond a conventional assistant. We created an intelligent virtual
assistant capable of providing fast and accurate voice interactions with our company. Whether answering inquiries about our
services, presenting special offers, or providing technical support, Visionnaire's Voice AI Agent is always available to deliver
efficient and personalized service.
Trained with exclusive Visionnaire information, the agent responds with precision
and maintains alignment with the brand's identity and tone. In addition to responding to inquiries through our website, it
can also qualify potential customers and suggest appropriate solutions, operating 24/7 to increase engagement and ensure a
satisfying user experience.
Regardless of the market segment, both Visionnaire's AI Agent and the Voice AI Agent
are versatile solutions that can be adapted and applied in different contexts, optimizing communication and relationships
with the public. In other words, your company can also benefit from this technology.
Would you like to see how the Voice AI Agent can transform your business's customer
service? Interact with it directly and discover its full potential! Click here to access our homepage, where the widget is located in the lower right corner of the screen. Click
on it to start the interaction and receive instant responses. If you prefer, we are also available via WhatsApp, email, and
major social media platforms. Click here
to access all our channels.
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