Visionnaire provides support and maintenance in order to keep the FIEP portal fully operational

  • 08/03/2024
  • Managed Services

Client
FIEP (Federation of Industries of the State of Paraná) 

Area
Industry

Summarized Problem
Need to promote the maintenance of the portal created for FIEP in order to keep it relevant (both for users and search engines like Google), safe, intuitive, and reliable. 

Summarized Solution
Visionnaire provides technical support and maintenance for the WebPublication© tool in order to keep the FIEP portal fully functioning, relevant, intuitive, and stable. 

Results
With a dedicated team of experts and the use of Visionnaire's own tool, WebPublication©, the FIEP portal remains relevant, secure, intuitive and reliable, whereas FIEP, in turn, can focus on its primary activities. 

Technologies
Visionnaire has expertise in deploying, configuring, executing, and optimizing services on the Amazon Web Services (AWS) platform. We specialize in creating and maintaining VMs (Virtual Machines), and the optimal operation of all Amazon cloud services. In particular, we have a differential in services focused on DevOps and CI/CD (Continuous Integration/Continuous Delivery). It also specializes in Google Cloud, currently having several high-scale production deployments using Micro Virtualization, Docker, Kubernetes and Microservices Platform. We use the GCP solution for our internal implementations. 

Furthermore, Visionnaire has known and implemented systems in the Microsoft ecosystem since its foundation. We work with Windows systems and also deploy Linux virtual servers in Azure. We configure AD (Active Directory) and LDAP (Lightweight Directory Access Protocol) in the cloud and migrate your Local Network to a Cloud Network. 

We have Service Desk and Helpdesk tools for opening, monitoring and following up on support tickets, seeking to keep our customers' systems always up and running. We work with Jira Service Desk and Zendesk and automation with Selenium, IFTTT and Zapier. We employ multiple cloud solutions in both platform and storage in heterogeneous architectures. We implement private clouds configure solutions in public clouds, obtaining greater returns on your company's cloud investments. 

We work with support and maintenance of relational databases (such as Oracle, SQL Server, MySQL and PostgreSQL), cloud databases (such as Google Cloud SQL, Azure SQL, Amazon Aurora and Redshift) and non-relational databases (NoSQL, such as Cassandra, MongoDB and Elastic). We know the main global data centers and national data center companies and configure their systems in collocation or VPS (Virtual Private Server) format. We have Kinghost, Emmex and Weblink as partners. 

We work with technologies such as Container, Docker and Kubernetes, allowing the virtualization of your systems in pre-configured environments that are put into production in record time. We use both Windows and Linux servers on any cloud platform.

Visionnaire - FIEP

Detailed Problem
The Federation of Industries of the State of Paraná (Federação das Indústrias do Estado do Paraná, FIEP) is an entity that represents the interests of industries located in the state of Paraná, Brazil, and which aims to promote the sustainable development of industry in Paraná, coordinating, protecting, legally representing and defending the interests of the various industrial sectors in both the public and private spheres, working together with employers' unions and other related institutions, such as the Industrial Social Service (Serviço Social da Indústria, Sesi), the National Industrial Learning Service (Serviço Nacional de Aprendizagem Industrial, Senai) and the Euvaldo Lodi Institute (Instituto Euvaldo Lodi, IEL). 

Visionnaire, using its own content management tool, WebPublication©, was responsible for unifying, in a single Internet portal and in a safe and efficient way, all entities directly linked to FIEP. Therefore, all content updating work became centralized, even with a vast volume of information originating in different cities (Curitiba, Londrina, Maringá and Foz do Iguaçu, among others). It was necessary, in a second step, to promote the maintenance of the portal created for FIEP in order to keep it relevant (both for users and search engines like Google), safe, intuitive and reliable. 

Detailed Solution
Visionnaire provides FIEP with technical support and maintenance for the WebPublication© tool, led by several specialists, namely: Systems Analyst, Test and Quality Analyst, Information Architect, Java Developer, Back-End Web Developer, Front-End Web Developer and Web Designer, all dedicated to keeping the FIEP portal fully operational. As part of Visionnaire's Managed Services, this dedicated team has assumed responsibility for the support and maintenance of FIEP's website, which, in turn, can focus on its primary activities, without having to worry about maintaining its website. 

Visionnaire has extensive expertise not only for the development of new systems, but also for support, maintenance and evolution of existing systems. We offer in-person and remote technical assistance, support in cloud environments, continuous system maintenance, problem correction and progressive improvements. If requested, we can also develop new solutions through our software development team. 

Such services are personalized according to the specific needs of each client, taking into account the size of the company, the sector in which it operates, technological demands and strategic objectives. By opting for Visionnaire's managed services, companies can count on a dedicated team of qualified professionals who take responsibility for the management and maintenance of IT infrastructure, allowing customers to focus on their core activities without worrying about complex technical issues. 

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