Development of an AI Agent for Agile Customer Service

Client
Visionnaire

Area
Technology

Summarized Problem
To develop an advanced chatbot that elevates the level of service for leads, clients, and anyone interested in learning more about Visionnaire and its services, utilizing cutting-edge AI technologies.

Summarized Solution
Visionnaire developed, in record time, a sophisticated Artificial Intelligence Agent ready to address all questions and inquiries about our services and offers. This virtual partner enables more seamless and efficient interactions with our company while being adaptable for various businesses.

Results
The AI Agent accelerates customer service and offers benefits such as operational cost reduction, 24/7 availability, and personalized interactions tailored to each company's specific needs.

Technologies
Visionnaire has expertise in Artificial Intelligence technologies, with extensive knowledge in APIs such as OpenAI, Midjourney, Claude, Bard, DALL-E, and Gemini to execute highly advanced and modern projects. The company stays updated with innovations from industry leaders like Anthropic, Amazon, Google, and OpenAI, which are at the forefront of AI advancements.

Based on this extensive experience and technological expertise, Visionnaire created and trained an AI model using APIs of different pre-existing models. Subsequently, the Droxy AI platform, which leverages OpenAI's model, was integrated into its website via APIs. Droxy allows the creation of customized agents that interact with clients across multiple channels, ensuring accurate responses aligned with the brand's voice.

Detailed Problem
Visionnaire has always prioritized delivering unique user experiences, focusing on aspects like technological innovation, simplified design, usability, and practicality.

Observing the overwhelming advancement of Artificial Intelligence technologies over the past year, Visionnaire set out to revolutionize its service to leads, clients, and anyone interested in its company and offerings. This was achieved by leveraging technology as the main ally in building strong relationships.

The goal was to develop not just a simple chatbot (real-time conversation software) but a tool capable of providing more fluid interactions with faster and more accurate responses whenever necessary.

Detailed Solution
With significant investments in the latest chatbot technologies, Visionnaire developed a sophisticated Artificial Intelligence Agent in record time, deployed in just one month thanks to the dedicated work of its technology experts.

Drawing from its extensive experience in diverse technologies, Visionnaire developed and trained an AI model using APIs, optimizing the final version with OpenAI's APIs. The Droxy AI platform was subsequently used to integrate the agent into its website via APIs.

The result is more than just a chatbot: it is a virtual partner offering seamless and efficient interactions with the company. From answering questions about services, and exclusive offers, to providing technical support, Visionnaire's AI Agent meets user needs instantly and intelligently.

Trained with company-specific knowledge, the agent ensures precise responses aligned with the brand's voice. It can also qualify leads, schedule appointments, and offer product recommendations, operating 24/7 to maximize engagement and customer satisfaction.

Regardless of the business field, Visionnaire's AI Agent is a versatile tool that can be integrated into various scenarios, enabling effective and efficient customer communication.

To implement the AI Agent in your business, you can interact directly with it to explore its full potential! Click here to ask your questions and get instant answers. Visionnaire is also available on WhatsApp, email, and major social media platforms. Click here to access all our links.

Brochure
Case Brochure

Presentation
Case Presentation

System Link
https://www.visionnaire.com.br/en/Visionnaires-AI-Agent-5727-16226.shtml